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We offer FREE support to our customers and anyone interested in evaluating our products/services.
Our support team is committed to providing superior support service, and is available by telephone or fax, Monday to Friday, 9AM-6PM Central European Time. You can also send us an e-mail anytime including weekends which we typically answer within the hour, and within a few hours at most.
Our online Support Pages include comprehensive resources that can help answer most of your inquiries. As a general guideline, we suggest taking the following steps, in order, to get the most out of our support service:
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View detailed demonstrations of the functions of our tool.
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Read articles & tips on various aspects of survey projects.
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View frequently asked questions and their answers.
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Our renowned support team is available to resolve issues or answer your questions in a timely and most efficient manner. Please submit a support request by e-mail, and our support staff will respond within the hour.
You can also call us at +32 14 700 703 during business hours, 9AM to 6PM.
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